Senior Care Leadership Development

Leadership in senior care was never meant
to be this heavy!

I help Executive Directors, Administrators, and Owners in senior care build clear leadership systems, stable teams, and healthy cultures — without burning themselves out in the process.

You Were Never Trained for This

Most Executive Directors and Administrators are promoted because they’re exceptional at caring for residents, families, and clients. The unspoken assumption is: “If you’re great at caring for people, you’ll be great at leading people.” But those are two very different skill sets.

No one taught you how to:

Lead difficult conversations with confidence
Navigate team conflict and ongoing drama
Build accountability without feeling like the “bad guy”
Develop a culture where people take ownership instead of waiting to be told

So when turnover rises and morale drops, it starts to feel personal. It’s not!

Leadership in senior care is rarely taught ... it’s assumed.

And most leaders are left to figure it out while carrying full responsibility.

What’s Missing Is Leadership Development

When leaders are promoted without being developed, they end up reacting instead of leading — not because they don’t care, but because they were never given the tools. That’s when leadership starts to feel heavy. That’s when the same issues keep resurfacing. That’s when even great leaders begin to question themselves.

With intentional leadership development, everything starts to shift:

Conversations become clearer
Expectations make sense
Accountability feels fair, not forced

And leadership begins to feel manageable again!

Leadership was added to your job without much warning and without much support. You are expected to figure it out while still carrying the weight of your role, your residents, your team, and the pressure to keep everything moving. That’s a heavy load for anyone!

That’s where I come in:

I work with senior care leaders who care deeply and want to lead well but were never taught how to lead a team. We slow things down and focus on what leadership looks like in real life, not in theory.

Together we work on things like:

How to have hard conversations without replaying them all night
How to set expectations so people actually know what’s expected
How to address issues early, before they turn into resentment or turnover
How to lead without carrying everything yourself

This isn’t about fixing your team or pushing you to do more. It’s about helping you grow into the leader your role already requires in a way that feels steady, realistic, and sustainable.

When leadership skills start to catch up with responsibility, the chaos eases. Your team begins to respond differently. and leading no longer feels like something you're barely surviving.

I’ll walk alongside you as you build the leadership you weren't given so you can

lead with confidence, protect the mission and finally breathe again!

START A CONVERSATION

How I Help Senior Care Leaders Grow Into Leadership

There isn’t one right way to develop as a leader — especially in senior care. The support I offer meets you where you are and grows with you as your role evolves.

Here’s what working together can look like:

Leadership Development Coaching

This is where we focus on developing real leadership skills — how to communicate clearly, set expectations, navigate conflict, and lead with confidence instead of constant second-guessing.

One-on-One Support for Complex Leadership Seasons

These sessions are practical and grounded. We focus on what’s happening right now and how to respond as a leader without absorbing everyone else’s stress.

Team and Culture Development

These sessions are practical and grounded. We focus on what’s happening right now and how to respond as a leader without absorbing everyone else’s stress.

Practical Tools You Can Actually Use

You’ll leave with tools you can apply immediately — conversation frameworks, meeting rhythms, and leadership habits that support both you and your team.

Why This Work Is Different

I don’t work with senior care leaders because leadership is trendy. I work with them because I’ve seen what happens when capable, caring people are promoted without being developed and then expected to carry everything.

Senior care is demanding. The stakes are high. And leadership mistakes don’t just affect metrics ... they affect people!

That’s why my work is grounded, practical, and personal.

I don’t believe in quick fixes or one-size-fits-all programs. I believe leadership is learned over time, through honest conversation, reflection, and support that fits the reality of your role.

If you’re looking for someone to tell you what you’re doing wrong, this won’t be a fit. If you’re looking to grow into the leader your role already requires — without losing yourself in the process — we should talk.

What Leaders Are Saying

Bess Lindahl, Owner

“Working with Jill at LINK Consulting has been just what our team needed. She helped us implement clearer systems while keeping our mission and vision front and center.”

Senior Care Executive Director

Working with Jill has been an invaluable experience in my professional growth as a healthcare leader.

If this feels like the kind of support you've been looking for, let's talk

We’ll start with a conversation — no pressure, no expectations.
Just a chance to talk through what you’re carrying and see if this support is the right fit.